2) If that doesn't help then enter Device Manager reached by right clicking the Start button, go to Mice > Touchpad and then Driver tab. Choose Update Driver, then Automatic to see if it gets a better driver that resolves the problem. If not try Update Driver > Browse > Let Me Pick to try all previously installed drivers. The integrated webcam is not working. I have looked at the Device Manager and it is not listed under Imaging Devices and I notice that there is no ‘Cameras’ section which, according to my wife’s Elitebook 830 G5 (ID 3JW91EA#ABU), should have two items - ‘HP HD Camera’ and ‘HP IR Camera’. The white LED was lighting, but there was no picture. I think something with the driver is wrong. I also tried it many times to reinstall. The device manager shows the webcam. If I open details it shows the following information: The device need more installations: "USB\VID_0408&PID_5390&MI_00\6&13abca21&0&0000". Fix 3 Roll back the camera driver. In Device Manager, right-click (or press and hold) on your camera, and then select Properties. Select the Driver tab, select Roll Back Driver, and then choose Yes. (Some drivers don’t provide this option. If your driver doesn’t have Roll Back Driver available, go ahead to the next fix.) 4. Any changes made to your system before the issue occurred. • Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router. If you have any other questions about posting in the community, please feel free to send me a private message. If your HP Pavilion Gaming Laptop 15's webcam is not working, there are several troubleshooting steps you can try to resolve the issue. Please follow these steps. Check if the webcam is physically covered: Some laptops have a physical cover or shutter that can be slid to cover the webcam. Make sure it is not covering the webcam lens. .

hp webcam not working